Refund Policy

Shukracharyas Return, Refund & Replacement policy

The main Aim of Shukracharya is to offer Richer, Easier & complete customer Satisfaction while Shopping on our Site. For the mutual consented resolution of the situation, following terms are to be applied if you are not satisfied with the product you shopped from our Site

We 100% try that you never make use of this policy. Although, for theory purpose some points are to be discussed here:

You can contact us through mail, if you don’t like product which is sent by us. We will surely find solution for this. Products which are not as per your order then please let us know through, we are ready to help you.

Shukracharya is dedicated towards our customers and offers you high quality products and service. In case if any mistake has been made by us, then we are always ready to help to solve that problems.

We always try to send your product with best condition, so that it is in Good Condition when it arrives you. But there are some possibilities of:

What happens if products received is in damaged condition or has a manufacturing defect or received a wrong item?

In case, you have received damaged or wrong product, then please feel free to contact us within 24 hours of your receipt of the product.

It is advisable to pack all material as well as items itself. We will provide you 100% assistance about how to replace that product as soon as possible.

Correct products will be reached at your place as soon without any extra cost.

In case, we are unable to deliver product according to your order then you can select another item. This item will reach at your place without any shipping charges. We will soon communicate with you about your product and see that you are happy with your exchange.

You will get fully refund you, if you don’t want to an alternate product.

Refund Process is initiated within 0-10 days, Once the Returned Product Reaches Shukracharya Delhi Head Office(address in contact us page). Payment will Only be Through Remote Bank Account Transfer or Transaction Reversal Process.

Helpful guidelines regarding Returns

What to do if you have complain / dissatisfaction regarding sizing and styling (all stitched items)

We always try to give satisfactorily result but we also expect that our customer should understand that they require some changes in their product for getting desired fit, pattern & look.

You can also use safer measurement options, if you don’t have facilities of local alterations. Our measurement options will help you in minimizing the chances of error.

If any error has been made from Our Side:

If any error made by your Side:

Points to be remembered while accepting parcel from courier

Regarding Color & Description

Softwares Specific Points on Refund

No Refund under any Circumstances once the Software is Activated in case of Activation based Software & No Refund once Software/Download Link is Delivered in non-activaton based Software.

Books & Magazine Specific Points on Refund

Full Replacement or Refund on Books and Magazine if Damaged or UnComplete. No Refund in Case of Subscription of any Magazine.

Academy Specific Points on Refund

As Described in Admission Brochure. Admission Brochure is Available here.

Consultation Specific Points on Refund

Full Refund Before Answer is Processed, No Refund once the Consultation Answer is Sent via Mail/Phone/SMS/Post/other Mediaa.

Policies may change from time to time so please check periodically.